Step 1: Visit our returns portal here. You will need to enter your shipping zip code and order number (including "JC"): Returns. Step 2: Select the items you wish to return and specify the reason for return (e.g., Too Big, Too Small, Changed Mind). S

Step 1: Visit our returns portal here. You will need to enter your shipping zip code and order number (including &quot;JC&quot;): <a href="https://juicycouture.com/pages/returns-policy" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Returns</a>.Step 2: Select the items you wish to return and specify the reason for return (e.g., Too Big, Too Small, Changed Mind).&#xA0;Step 3: Choose your preferred refund method:<ul><li>Store Credit: No fees apply! This option ensures convenience as the credit will be issued to your email once the order is marked as in transit to our warehouse.</li><li>Original Payment Method: This option incurs a $7.95 fee deducted from your refund.</li></ul>Step 4: Complete your return by clicking &quot;Submit Return&quot;. You will be able to download and print your packing slip and return label on the next page or display a QR code. If you opt for a QR code it must be downloaded as soon as possible to avoid expiration of this option.If you&apos;re experiencing difficulty locating your order on our website or initiating a return, please reach out directly to our customer support. They can assist you with the return process and help ensure you select the correct item that meets your needs.

How do I start a return?

Juicy Couture accepts returns of unworn merchandise with tags attached within 30 days of receiving your order,  for orders placed through our official U.S. online store (juicycouture.com).Orders placed on international websites or third-party retaile

Juicy Couture accepts returns of unworn merchandise with tags attached within 30 days of receiving your order, &#xA0;for orders placed through our official U.S. online store (juicycouture.com). Orders placed on international websites or third-party retailers (e.g., department stores, resellers, or non-juicycouture.com sites) are not eligible for returns through our U.S. return portal. Please refer to the return policy of the original retailer for assistance. Returned products cannot be used, altered, or washed. Merchandise must be returned in its original condition and accompanied by its original tags and packaging. Original shipping fees are not refundable. Customer is responsible for any return shipping costs. We want you to love what you ordered, so we offer 2 return options:<ul data-path-to-node="5" id="isPasted"><li>Store Credit: You can also choose to receive your refund via a gift card. If you select this option, the return shipping fee is on us!</li><li>Refunds to Original Payment: If you prefer a refund to your original payment method, a $7.95&#xA0;shipping fee will be deducted from your total. Please note that original shipping charges are non-refundable.</li></ul> Returns may take up to 5-7 days for processing once the package has been delivered. Please note that items sent back without a return packing slip, will take longer to refund. Packing slips are provided along with the return shipping label when you register your return on our return portal.&#xA0;Any merchandise returned that does not meet our requirements will be denied. Products marked as &quot;FINAL SALE&quot; cannot be returned for a refund, or store credit. In the event you were shipped the wrong item or a defective product, please <a href="https://juicycouture.com/pages/juicycouture.com/pages/contact-us" style=" text-decoration: underline;" target="_blank" title="Returns &amp; Exchanges | Contact Us">contact us</a> immediately. To start a return go here: <a href="https://returns.juicycouture.com/" id="isPasted">https://returns.juicycouture.com/</a>

What is your return policy?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-7 business days for the refund to reflect in your account.

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow 5-7&#xA0;business days for the refund to reflect in your account.

When will I get my refund?

Juicy Couture

Returns

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