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Seel
What is Seel Insurance?
Worry-Free Delivery can be added at checkout to protect your order from theft, damage, or loss during transit. If you purchased Worry-Free Delivery with your order, you can easily report an issue to Seel via the Seel Resolution Center.
Can I cancel Seel's Worry-Free Delivery from my order?
After purchasing Worry-Free Delivery, you’ll receive a confirmation email from Seel. You can cancel your coverage within 24 hours via the link in that email or through the Seel Resolution Center. If your entire order is canceled, your protection fee
What should I do if my order was stolen/lost/damaged during delivery?
Stolen Packages:. You can report an issue within 7 days of delivery through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmation email. Lost Packages:. You can report a loss 10 days after the da
How long do I have to report a shipping issue?
You have 7 days from the date of delivery to report theft or damage. For lost packages, you may file a claim 10 days after the original ship date for domestic orders, or after 30 days from the original ship date for international orders.
When will I receive my Worry-Free Delivery payout?
If your shipping issue has been accepted, then it will be dependent on your method of payout:Direct Deposit: 1-3 business days following return acceptancePayPal Transfer: 1-2 hours following return acceptanceVenmo Transfer: 1-2 hours following return