What should I do if I purchased from another retailer?Updated 2 months ago

If your item was purchased through another retailer, marketplace, or third-party seller, we’re unfortunately unable to provide direct support for orders not placed on JuicyCouture.com.

For assistance with:

• Returns or exchanges
• Order status or shipping issues
• Damaged or defective items
• Refund requests
• Product availability

Please contact the retailer where the purchase was originally made. Their customer support team will be best equipped to assist you with your order.

We appreciate your understanding and thank you for being part of the Juicy Couture community.